Welcome to لهجتي - Lahjty ("لهجتي - Lahjty", "we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI marketing copywriting service (the "Service") accessible via our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
1. Information We Collect
We may collect information about you in a variety of ways when you use our Service. The information we may collect includes:
- Personal Data:
- Account Information: When you register for an account using better-auth or a similar authentication method, we collect information such as your name, email address, and encrypted password to create and manage your account.
- Contact Information: If you contact us directly for support, provide feedback, or report a problem, we will collect your name, email address (almilhemshadi@gmail.com), and phone number (+971504277312) if you provide it.
- Service Usage Data:
- Input Data: Product descriptions, your selection of Arabic dialect (regional or Classical Arabic - Fus'ha), chosen tone, specified platform for the copy, optional keywords, optional AI model choice, and optional target audience information that you provide to the Service.
- Generated Content: The AI-generated marketing copy and any generated audio of that copy created through your use of the Service.
- History and Favorites: We store a history of your generated snippets and a list of your favorited snippets to enhance your user experience and provide you with easy access.
- Automatically Collected Information:
- Log and Usage Data: Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, referring URLs, and the pages you have viewed on our Service. This information is used for analytical purposes and to improve our Service.
- Cookies and Similar Technologies: We may use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
- Feedback Data: Any information you voluntarily provide when you use the feedback option to report a problem, make a suggestion, or otherwise communicate with us.
2. How We Use Your Information
Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:
- Create and manage your account.
- Provide, operate, and maintain our Service, including generating marketing copy and audio snippets based on your inputs.
- Improve, personalize, and expand our Service by analyzing usage patterns and feedback.
- Understand and analyze how you use our Service to enhance functionality and user experience.
- Develop new products, services, features, and functionality.
- Process your inputs and deliver the requested AI-generated content.
- Maintain a history of your usage and your favorited items for your convenience.
- Respond to your comments, questions, inquiries, and requests, and provide customer service and support, including through the feedback option.
- Send you technical notices, updates, security alerts, and support and administrative messages.
- Monitor and analyze trends, usage, and activities in connection with our Service.
- Prevent fraudulent activity and ensure the security of our Service.
- Comply with legal obligations and enforce our terms and policies.
- For any other purpose with your explicit consent.
3. Disclosure of Your Information
We do not sell your personal information. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:
- Authentication services (e.g., `better-auth`) for account creation and management.
- Database services (e.g., Prisma) for storing your account information, input data, generated content, history, and favorites.
- Cloud hosting providers for hosting our Service and its data.
- AI model providers (if any part of the AI processing is outsourced). Where possible, data shared with AI model providers will be anonymized or pseudonymized.
These third parties are obligated to protect your information and are restricted from using your personal information for any other purpose than to provide services for us. - Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
- Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for research, analysis, and other purposes.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
5. Your Data Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal information. You can delete your account and all associated snippets through the settings page in the Service. This action is irreversible.
- Object to or restrict the processing of your personal information.
- Withdraw consent (where consent is the legal basis for processing).
- Data portability.
To exercise these rights, please contact us at almilhemshadi@gmail.com. We will respond to your request within a reasonable timeframe and in accordanceance with applicable laws. You can also manage your account information and preferences, including deleting your account and associated data, directly through the settings section of the Service.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When you delete your account, your personal data, input data, generated content, history, and favorites associated with your account will be permanently deleted from our active databases, subject to any legal obligations to retain data for a longer period or data retained in backup archives, which will be deleted in due course according to our backup cycle.
7. Children's Privacy
Our Service is not intended for use by children under the age of 13 (or a higher age threshold as required by applicable law). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
8. Third-Party Authentication (better-auth)
We use `better-auth` for user authentication. When you create an account or log in using `better-auth`, you are subject to `better-auth`'s privacy policy and terms of service. We only receive the necessary information from `better-auth` to create and manage your account on our Service, such as your email address and user ID.
9. Database (Prisma)
We use Prisma as an ORM to interact with our database. All data stored, including your inputs, generated content, history, and favorites, is managed through Prisma and stored securely in our database. We take appropriate measures to protect this data.
10. Feedback Mechanism
If you choose to provide feedback or report a problem through our Service, we will collect the information you provide, including any personal data, to address your concerns and improve our Service. This information will be handled in accordance with this Privacy Policy.
11. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the data, including personal data, to the United Arab Emirates and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: almilhemshadi@gmail.com
- By phone number: +971504277312
- Owner: Shadi Al Milhem